About you

I’m a 33-year-old office worker who’s in the gym 4–5 times a week. Between sitting at a desk all day and lifting heavy, my upper back and neck are always tight – proper rock-hard knots that never seem to go away no matter how much I stretch or foam-roll.

The problem before treatment

For years I’d had this constant tightness across my shoulders and upper back. It felt like someone had poured concrete between my shoulder blades. By Friday I’d have tension headaches, my posture was rubbish, and I was starting to get tingling down my arms on bad weeks. I’d tried normal sports massages before, but they were either too light (basically a rub-down) or so brutal I’d be sore for days. Nothing ever properly fixed it.

What made you seek help

I’d reached the point where the tightness was affecting my workouts – I couldn’t get into good positions overhead and was starting to compensate. I remembered a friend recommending Surrey Physio a while back, looked them up, saw the great reviews and that I could book online in about 30 seconds, and just thought “let’s give it a proper go”.

Your treatment and rehabilitation journey

I booked a sports massage with one of their senior therapists. From the second I walked in the place felt calm and professional. She asked the right questions, found every single knot straight away, and worked deep without it ever feeling aggressive or painful – honestly pure magic. She somehow knew exactly when to stay quiet so I could switch off and when a bit of chat was nice. She also showed me two ridiculously simple moves I could do at my desk to stop everything locking up again. One 60-minute session and I was sorted.

The results and progress

I walked out feeling like a different person – lighter, taller, looser than I’d felt in years. The knots were actually gone rather than just pushed around. Headaches stopped, I slept better that night, and my next few gym sessions felt effortless. One session fixed what years of stretching and rolling never touched.

Where you are now

Unfortunately I’ve since moved out of the area (otherwise I’d be there every month without fail). My upper back still gets tight because of my job, but now I know exactly what proper treatment feels like and nothing else comes close.

Your message to others

If you sit at a desk all day or train hard and your upper back feels like it’s made of bricks, book a sports massage at Surrey Physio. It’s not just a massage – it’s the best reset you’ll ever have.

“Hands down the best sports massage I’ve ever had. Still think about that session years later!”