Infection Control

Infection control is an essential part of maintaining good practice for any health care provider. Despite physiotherapy not commonly being associated with the spread of infection, there are a number of health and safety standards which should always be adhered to. Here at Surrey Physio, we take infection control very seriously, and have never had a case of cross-infection reported by a patient under our care. If you have any further questions about infection control, please do not hesitate to ask a member of our team.

What measures do we take to prevent infections?

At Surrey Physio we maintain the highest standards of hygiene and wipe treatment tables with soap and water, flush taps and toilets through weekly to prevent Legionnaires, and generally maintain a clean environment. We are also signed up MHRA health alerts to ensure extra vigilance in the event of a local outbreak.

What regulations do we follow?

At Surrey Physio we follow guidelines for infection control and prevention issued by the National Institute of Clinical Excellence (NICE, 2014) which are also the standards adhered to by the NHS. We also follow guidelines set out by the Care Quality Commission (CQC). We also have an infection control policy that you can see here.

What can you do to help us at Surrey Physio?

There are ways which as a client, you can help us to prevent the spread of infection. It is important to maintain good hygiene before attending appointments and inform your physiotherapist if you develop an infection of any kind. This could mean postponing an appointment if you have a serious infection which could be transmitted to staff or other patients. At Surrey Physio we understand that sometimes these things happen, and our compassionate staff will be happy to re-arrange your appointment for another time, once you are recovered. 

What can you do to reduce the chance of getting infections?

To reduce the chances of getting an infection, it is important to maintain a healthy immune system. This can by done by eating a well-balanced diet, exercising regularly and monitoring the signs and symptoms of illness. If you are unsure about the signs and symptoms of illness or have any further questions about maintaining good health and preventing infection, please consult your GP.

Staff Training

Every member of the Surrey Physio team has completed training in Infection Control and Prevention Level I and Level II. You can discuss infection control with any of our team.

Your Feedback

We welcome your feedback if you feel there is anything we can do to improve cleanliness or reduce the risk of infections. There are feedback forms at our clinics, or you can send your feedback online.